Operation And Support For Legacy Systems
We take over the operation, hosting and application management of your existing legacy systems. We stabilize the status quo, take care of support and fill in the gaps in your documentation to ensure the sustainable operation of your application.
- We operate your legacy applications securely and reliably
- Lack of expertise is compensated by us
- Including 24/7 monitoring, clear SLAs, and rapid troubleshooting
- Reliable maintenance windows, patching, and security updates
Companies often continue to use legacy applications simply because they are indispensable for their daily work. However, ensuring the stable operation and continuous support of these legacy systems is becoming increasingly challenging. Outdated technologies and a lack of manufacturer support quickly lead to rising security risks and costs.
Does this sound familiar? This is exactly where the AM GmbH's legacy application management comes in: we take over the operation and support of applications. No more turf wars with manufacturers and various service providers, no more gaps in expertise within your company. We offer extensive experience and top-quality service from a single source!
Service Modules For Reliable Operation
Incident & Problem Management
A system failure in everyday work can be costly. That's why we take care of incident and problem management for your legacy applications and ensure that malfunctions are quickly resolved
We work either in your company's ticket system or in a solution provided by us. After each incident, a root cause analysis is performed with documentation and preventive measures.
Change & Release Management
Older applications in particular make every adjustment exciting. Our change and release management in legacy operations guarantees you updates and controlled changes, documented and securely integrated during ongoing operations.
With clear log files, close coordination and established fallback plans, we give you the assurance that your legacy systems will continue to run smoothly.
Monitoring
We make the operation of your legacy systems transparent and secure: With our monitoring for legacy applications, we often detect irregularities before they become major problems.
Dashboards, real time metrics, and thresholds defined for your application ensure that you always have an overview and that we can react immediatly when action is needed.
Data & Backups
We backup your application data automatically and document it in a traceable manner with regular backups. In doing so, we take into account retention periods, recovery times, and legal requirements for your data.
Our restore tests, encryption, and structured procedures for emergencies ensure that data in your company is quickly and reliably available again, even in the event of an emergency.
Security & Compliance
Security and data protection requirements do not stop at legacy applications. With our Security & Compliance Management, you get access concepts, logging, and encryptions that are up to date.
This allows you to comply with internal requirements and regulatory standards such as the GDPR, even if your legacy system has been in use for much longer.
Knowledge Base & Documentation
We collect and structure knowledge about your legacy systems. Technical processes as well as technical background information and special features are preserved.
Whether runbooks, technical processes, configurations, or decision logs, your knowledge base is maintained in a traceable manner. With our documentation, your expertise remains secure within your company!
Taking Over The Operation Of Your Legacy Application
Onboarding
During onboarding, we record your legacy systems as well as relevant processes and responsibilities. The structured knowledge transfer also includes runbooks, architecture, interfaces, and operational procedures.
Stabilization
We set up monitoring for your chosen IT infrastructure, take care of patching, and introduce clear incident processes. The goal is to stabilize your legacy system.
Service Operation
The AM GmbH's service operation anchors SLAs for reporting and capacity planning. This means that our support from a single source is not only operationally secure, but also contractually guaranteed.
Performance
We keep your platform efficient and secure through continuous optimization in the form of performance and process automation. Quality checks and security benchmarks help us achieve this.
Roadmap
On request, we can combine the operation with a roadmap for long term modernization. This involves replatforming, refactoring, or rearchitecture.
FAQ About Operation And Support For Legacy Systems
What Is A Legacy Application Management?
Our innovative application management for legacy systems defines the comprehensive support and further development of existing applications by the AM GmbH.
Components of our services:
- Stabilization of existing legacy systems
- Monitoring and 24/7-Fullservice
- Incident and Problem Management
- Change and Release processes
- Improvement in performance
The goal of legacy application management is to ensure the secure and efficient continued operation of older applications. This minimizes risks while also laying the foundation for future modernization efforts such as replatforming or refactoring.
Does The AM GmbH Also Take On The Operation Of Very Old Systems?
Yes, we also specialize in heterogeneous IT infrastructures without active manufacturer support. Many legacy applications are still business-critical, we understand that and take care of reliability, security issues, and protection against data loss when operating very old systems.
How Can Legacy Systems Be Integrated Into Modern IT Infrastructures?
The integration of legacy systems into modern IT infrastructures is carried out strategically and step by step. The approaches involve the use of middleware, API gateways, or microservices, which create a secure interface between your legacy systems and modern applications.
Our goal is to keep your existing processes reliably usable while connecting new functions, cloud services, or even digital platforms (e.g., intranet, HR portal). With operation and support from a single source, we ensure that your legacy systems continue to run stably and can be seamlessly integrated into a modern IT system.
Will Dependence On Outdated Programming Languages Or Databases Remain?
Legacy systems are often based on older programming languages and database systems, support for which may already be limited. Strategies to combat dependence on outdated programming languages or databases are implemented under our application management principle of operation and support from a single source in order to ensure knwoledge transfer and security.
Established strategies include:
- Step by step migration of critical components to modern platforms
- Use of interfaces that replace or relieve old technologies
- Parallel operation of legacy system and modern infrastructure
What Are The Advantages Of A One-stop Service Provider?
Operation and support from a single source simplifies processes and increases efficiency: All tasks and planning are centrally controlled by the AM GmbH. This reduces interface problems, speeds up response times, and ensures compliance with SLAs.
At the same time, we create greater transparency in uniform service operations through comprehensive reports and documented processes, so that your company always has an overview of all legacy applications.
